Shipping policy

This policy applies to orders placed in the United States and the United Kingdom. It is intended to clarify our shipping policies and procedures. Please read it carefully before placing an order in our store.

Shipping, processing and order times

• Final order time: 5:00 PM (GMT+01:00)
• Order processing time is  1-3 business days (Monday to Friday)
• Typically, deliveries take between 5 and 9 business days (Monday to Friday)
• Shipping costs: Free delivery.

Cancellation of order

Once an order has been placed, it is not possible to cancel. Please review your order carefully before completing your purchase.

Order tracking

A tracking number will be created once your order has shipped. Please provide a specific email address to track your order. Click here to track your package.

Change of address/telephone number

If you wish to change the phone number or address provided when ordering, please contact us as soon as possible before shipping. Once the order has been shipped, we cannot change this information. In this case, you will need to request a resend and place a new order.

Order tracking issues

If you have any issues with your tracking number or package delivery, please contact the carrier directly before contacting us. Tracking information may take 1-3 business days to appear. In rare cases, tracking information may not be updated, but you will still receive your order. Contact us for an estimated delivery time.

Shipping area
We only ship to the United States and the United Kingdom